Frequently asked
questions.

Select Get a Quote and enter your pickup, destination, date, time, passenger count, luggage, and preferred vehicle. Starting prices are planning guides only. Your written quote shows the price for your actual trip.

Not yet. Your reservation is confirmed only after the required payment is received and WDT sends a written confirmation showing the status as Confirmed. An automatic payment receipt by itself is not a confirmation.

No. Private transportation is priced by vehicle, not by individual passenger or bag. Every passenger must have a seat belt, and all belongings must fit safely without blocking exits, visibility, or passenger space.

For sedan and SUV service, gratuity is not included and is optional. You may add it during checkout or give it directly to the chauffeur. For Sprinter van and event transportation, gratuity is included in the written quote unless the quote states otherwise.

Most reservations require a 25% deposit to hold the vehicle and chauffeur. Large-group, event, affiliate, or specialty reservations may require a different deposit. The exact amount and balance date will appear in your written quote.

Payments are processed through our secure reservation system. We accept Visa, Mastercard, American Express, Discover, Zelle, and cash when approved in advance.

Yes. Our Book with Confidence policy allows eligible cancellations to receive travel credit for a future WDT Limo reservation.

Sedan or SUV: cancel at least 48 hours before pickup for 100% travel credit.

Sprinter van or larger vehicle: cancel at least 14 days before service for 100% travel credit.

Short-notice cancellations may receive partial credit. Cancellations inside the final cancellation window and no-shows do not qualify. Travel credit is not a cash refund; see the complete Terms & Conditions for details.

Yes, when vehicle and chauffeur availability allows. Send all change requests by email. Changes to the date, time, route, stops, vehicle, or airport terminal may change the price. Short-notice requests may also have a change fee or may not be possible.

Yes. Stops listed before confirmation are included in your quote. Hourly service allows stops within the reserved time. Unplanned stops on transfer service are subject to chauffeur availability, additional time, and the fees listed in our Terms & Conditions.

Contact us immediately. Non-airport pickups normally include a 15-minute grace period. For airport arrivals, we do not charge for normal baggage, customs, or terminal delays when you stay in contact and keep us updated. If we cannot reach you and the delay becomes excessive, extended waiting charges or the no-show policy may apply.

You may request transportation at any time, but we recommend booking at least 48 hours in advance. Sprinters, large vehicles, holidays, concerts, sporting events, and peak travel dates should be reserved earlier. All service is subject to availability.

Prearranged rides may be scheduled at any hour, subject to availability. Our team will confirm the exact pickup time in writing.

We offer one-way and round-trip transfers, airport and FBO transportation, hourly chauffeur service, events, concerts, sporting events, weddings, cruise ports, corporate travel, and group transportation. If the chauffeur must wait and remain on call, hourly service may be the correct option.

Our primary pickup area is Tampa Bay, Sarasota, and nearby communities. We also provide long-distance drop-offs and selected transportation throughout Florida. Out-of-area pickups may be handled by an approved affiliate and are always subject to availability.

For standard service, your chauffeur coordinates curbside pickup outside baggage claim. If Meet & Greet is requested and confirmed, the chauffeur meets your party inside with a sign near baggage claim or the arrivals area. Follow the pickup instructions sent with your reservation.

Provide the airline, flight number, arrival or departure time, airport, and whether you will check luggage. Flight information is required for arriving flights and helps us monitor schedule changes.

Airport arrivals include 30 minutes after a domestic flight lands and 45 minutes after an international flight lands to exit the aircraft, collect luggage, clear customs when applicable, and reach the pickup area.

Need more time? Stay in contact with us. We do not charge airport waiting time for normal delays when you keep WDT or your chauffeur updated. If there is no communication and you are more than 60 minutes beyond the included time, extended waiting charges or the no-show policy may apply.

Capacity depends on both passengers and belongings. Tell us about every checked bag, carry-on, stroller, wheelchair, golf bag, cooler, box, pet carrier, and oversized item. If everything will not fit safely, a larger or additional vehicle may be required at your cost and subject to availability.

Yes. Dogs, cats, service animals, and other household pets are welcome on private rides with advance notice. Tell us the pet type and size so we can allow enough room for passengers, luggage, carriers, restraints, and pet supplies.

Child seats may be requested at no additional cost and are subject to availability. Florida law requires an approved restraint for children age 5 or younger. The accompanying parent, guardian, or responsible adult must select the correct seat and install it properly. Review the complete child-seat terms before traveling.

Yes, on approved reservations. Our Unaccompanied Minor service may include chauffeur updates, luggage assistance, flight monitoring, and Meet & Greet. A parent or guardian must provide complete pickup and release instructions. Additional fees and advance approval apply.

Yes. We provide hourly and group transportation for dinners, nightlife, concerts, festivals, baseball, football, hockey, soccer, birthdays, bachelor and bachelorette events, and other celebrations. Share the venue, group size, planned stops, event time, and return plan.

Alcohol may be considered only with advance written approval on eligible hourly or charter service for adult groups. Every passenger must be 21 or older, and passengers must supply and control their own beverages. Written approval applies only when the vehicle, chauffeur, and trip qualify under Florida law, local rules, licensing, and insurance requirements.

Illegal drugs and unlawful controlled substances are prohibited in every WDT vehicle. Unsafe or unlawful conduct may end the trip without refund or credit.

A minimum $250 cleaning fee applies when smoking, spilled drinks, wet food, pet hair, vomit, urine, or another substance soils the vehicle. The customer is also responsible for repair costs caused by the traveling party.

Contact us as soon as possible. We will make a reasonable effort to locate and return the item, but WDT is not responsible for belongings left in a vehicle. Delivery or shipping costs are the customer’s responsibility.

Yes. All service is subject to availability. WDT may substitute a comparable vehicle because of maintenance, weather, operational needs, safety concerns, or another unexpected condition.